I'll do my best to assist you and provide any updates from the product team when available. If you have any more information or if there are updates regarding this issue, feel free to share them here. In the meantime, I recommend installing the previous version of Illustrator v27.9. If this doesn't help, please keep an eye on future updates for Illustrator, as bug fixes and improvements are often included in new releases. If that doesn't work, consider rolling back to a previous stable version of the drivers. Try updating your GPU drivers to the latest version. Update or Roll Back GPU Drivers: Issues with GPU drivers can sometimes cause problems with Adobe applications. Disable GPU performance: Temporarily disable GPU performance from Adobe apps preferences and let us know how it goes. If disabling the antivirus helps, consider adding the Adobe applications as exceptions. Temporarily disable the antivirus and see if the problem persists. Also, ensure that the Illustrator app has Admin rights to the Illustrator preferences folder.ĭisable Antivirus: If you have antivirus software installed, it might be blocking certain operations of Adobe applications. Run as Administrator: Right-click on the Adobe application's shortcut or executable and select "Run as administrator." This can sometimes resolve permission-related problems. Sometimes, issues related to licensing or background processes can be the cause. Turn Off the Internet: Temporarily disconnect from the Internet and try running the affected Adobe applications. Here are some additional steps you can try: Your feedback is valuable in helping us identify and resolve issues like this. Thank you for following the recommended troubleshooting steps, and I'm sorry to hear that the problem persists even after reinstalling Creative Cloud Desktop and Illustrator, you've exhausted the common solutions and the issue remains, I've logged a bug report with the product team so that they can investigate the problem further.
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